Billing Representative I

Job description

Under close supervision, this position is responsible for a limited variety of administrative duties for functional groups involving compiling and arranging amounts owed from accessorial charges, processing and coding documents, maintaining records and files, monitoring of detention events, and/or preparing invoices and record transactions. Routines are generally prescribed and supervision is readily available.

Key Responsibilities

• Communicate with the internal and external stakeholders to collect documentation for invoicing, inputting, and processing transactions into billing systems
• Collaborate with internal stakeholders to address billing questions, escalate issues, & resolve basic problems
• Answer external customer billing questions and troubleshoot billing issues
• Understand contract implications and implement invoicing in compliance with customers needs
• Prepare billing information and verify any changes to support an accurate and efficient billing process
• Distribute/Track outgoing correspondence to external customers for return compliance and authorization
• Understand and executive administrative procedures, policies, and practices

Qualifications

Minimum Qualifications

1 year or less experience in an administrative, business, or financial role. &/OR demonstrated ability of the following skills through education, certifications, or other experiences- Ability to act professionally. Ability to be both flexible and adaptable. Ability to communicate effectively in verbal & written settings. Ability to pay attention to detail. Ability to quickly learn a new software system. Ability to prioritize & organize tasks.

Proficient computer skills. This position is not eligible for employment-based sponsorship. GED, High School Finance, Accounting/Payroll, Business Administration, Clerical/Administrative