Area Sales Program Specialist

Job description

Primary Function of Position The Area Sales Program Specialist is an integral member of the organization, managing key focus projects and developing program initiatives to support sales activities that drive new business opportunities and achieve the Capital Sales team's goals. This role requires collaboration both within the team and across cross-functional teams. Proficiency in project management is essential to support the team's sustainable success and contribute to the business growth of Intuitive Taiwan.

Essential Job Duties

This role involves specific responsibilities and tasks that an individual is expected to perform. Additional job duties may be determined by the manager.

Sales Operation & Process Enablement

• Drive process efficiency and performance through effective management of Sales Tools (SFDC, Tableau, BOX, ZOOM…etc)
• Manage and optimize Capital sales pipeline reporting
• Lead I&A listing, tender and contract process
• Support Capital sales tender and contract processes, including coordination, bid preparation, and post-bid follow-up.

Program Management & Customer Engagement

• Develop and implement Capital mobile event to engage key Greenfield customers and accelerate market penetration
• Present and demonstrate the features and benefits of DaVinci system to prospective clients
• Conduct market research and competitive analysis to identify customer needs, potential targets, and capital equipment opportunity
• Partner cross-functionally to capture customer requirements, provide customer feedback, and ensure a seamless customer experience
• Collect and analyze capital equipment ROI data to strengthen business cases for potential clients.

Team Support & Event Management

• Provide operational support for Capital sales initiatives and key events (Executive Test Drives, Surgeon Group Test Drives, Peer-to-Peer activities), ensuring professional execution and measurable impact.
• Coordinate and organize internal and external meetings, stakeholder engagements, and travel arrangements
• Oversee Capital Sales shared folder and database management to maintain accuracy and accessibility of critical information.
• Facilitate purchase request preparation and execution to support business continuity for the Capital Sales team.

Qualifications

Required Skills and Experience

To adequately perform the primary roles and responsibilities of this position the individual must have:

• Bachelor’s degree or equivalent with at least 3 years in medical device sales/marketing; sales management or sales admin. experience preferred.
• A results-oriented, self-confident demeanor with the ability to react quickly under pressure.
• Demonstrated success in planning, scheduling, and logistics management across multiple projects. Able to manage multiple tasks
• Excellent prioritization, project management and analytical skills.
• A proactive, results-oriented, and collaborative approach with high accountability.
• Self-starter capabilities, able to create structure within ambiguity and operate with significant autonomy.
• Excellent teamwork skills with a proven ability to collaborate and facilitate across multiple disciplines in a cross-functional matrix organization.
• Excellent written and verbal communication skills in both Chinese and English, including strong presentation skills to external audiences.
• Proficiency in MS Office, especially PowerPoint and Excel; experience with SFDC and Tableau is a plus.
• Working knowledge of clinical workflow in surgical procedures
• Ability to travel 50% (including international) Required Education and Training
• Bachelor’s degree or equivalent experience required