Sr. Travel & Expense Analyst

Job description

Position Overview

We are looking for a proactive and detail-oriented Analyst to join our Travel and Expenses (T&E) team. In this role, you will be responsible for executing and enhancing all travel and expense processes, ensuring compliance with company policies, and streamlining travel and expense report handling. You will play a key role in governing process standards and driving improvements across Intuitive’ s global travel and expense program.

The ideal candidate will be committed to assisting EMEA employees with travel expense-related inquiries, possess strong expertise in corporate travel expense management, and have experience working with expense management platforms. While the primary focus of this position is on the US, you will also collaborate and provide support for international regions as needed.

Key Responsibilities

Ensure efficient and accurate expense report processing. Support internal audits, compliance checks, related to T&E. Enforce company travel and expense policies, using a high degree of integrity, while utilizing systems like Concur and AppZen for process automation. Support timely processing of expense reports when needed, ensuring prompt payments and precise financial reporting. Administer and enhance the T&E system (e.g., Concur) by collaborating with 3rd party vendors (AppZen & Concur).

Collaborate with various departments to resolve complex travel and expense report issues. Deliver training and support to employees related to T&E policies, procedures, and system usage. Analyze T&E activity data, generate reports to provide insights into user compliance, and regularly present on compliance to leadership. Serve as a 1st escalation point for complex T&E inquiries and exceptions. Make solid recommendations to Manager regarding resolution.

Analyze and interpret large Travel & Expense datasets across the EMEA region to generate data-driven insights, identify trends, and support strategic business decision-making. Design and enhance reporting, business intelligence, and data management solutions, ensuring high data quality, governance, and analytical accuracy. Drive digital transformation and process automation initiatives by leveraging data analytics, digital technologies, and innovative solutions to improve operational efficiency and business performance.

Support Concur Expense system integrations by partnering with Finance, IT, ERP, corporate card providers, and third-party vendors to, implement, and optimize scalable end-to-end travel & expense operational excellence. Analyze and interpret global travel & expense data by leveraging AI, automation, advanced reporting, and business intelligence solutions to identify trends, enhance data quality, generate actionable insights, to support business decision-making.

Qualifications

Qualifications and Skills

Solid analytical and problem-solving skills. Strong communication and interpersonal capabilities. Highly organized with attention to detail and the ability to manage multiple tasks. Proven leadership skills resolving highly complex travel and expense related issues. Experience generating system reporting driving on time payments.

Education and Experience

Bachelor's degree 2-5 years prior experience with corporate travel/expense management for a multi-billion/multi-national corporation strongly preferred. SAP experience required; experience with Concur and Appzen strongly preferred.

Language Requirement

Proficient in English (80%). We invite qualified candidates who are passionate about optimizing travel and expense processes and leading high-performing teams to apply for this exciting opportunity.