Associate Director

Job description

Manage and develop relationships with transactional clients, including those serviced over e-platforms for flow based business.

• Provide day to day sales coverage using the full suite of Corporate Sales offerings and support team members to do the same
• Deliver services and solutions that meet client needs and where necessary leverage the bank's depth of product expertise and Thought Leadership
• Develop trusted relationships with clients to drive revenue growth and greater product penetration
• Collaborate with other internal stakeholders, including Relationship Managers, Global Payments Solutions (GPS), and Global Trade Solutions (GTS) , to service client needs and improve share of wallet
• Manage changes to processes as technology platforms evolve
• Work with Corporate Sales team to ensure all activities for their set of Strategic and Focus clients are executed in line with their agreed principles
• Work through Corporate Sales for ensuring all Global Service Centre outsourced activities are executed in line with the agreed SLA's and requirements for servicing clients
• Build and maintain business relationships with clients in assigned area of responsibility Analytical aptitude in accordance with demands of the role (size of the organization, business knowledge process, compliance/risk nature of the function, intensity and diversity of change, competitive landscape for resources)
• Strong understanding of the Corporate Sales business, its products, clients, systems and key processes Good understanding of Capital Markets, covering foreign exchange instruments (Spot, Options, Swaps, Forwards and Futures) and interest rate derivatives and an ability to understand & manage a diverse and sometimes complex, product set Hold relevant exams and qualifications to satisfy local and any cross border market regulations for non-advisory sales and trading activities Where applicable, experience managing a team with clear competencies in people & development, performance management, and high quality execution