Cash Office Responsible 40h

Job description

As the Cash Office Responsible, you play a vital role in ensuring the efficiency and accuracy of our back-of-house operations. You maintain high standards and implement effective routines that directly enhance both the customer experience and overall store performance. Your attention to detail and commitment to operational excellence help create a well-organised and high-functioning cash office environment. Working closely with the management team, you contribute to profitability through smart logistics, accurate reporting, and streamlined processes.

Together with your team, you're not just managing operations—you’re shaping a seamless, welcoming and inviting store experience.

Key Responsibilities

• Deliver exceptional customer service through expert styling advice, strong product knowledge, and an engaging in-store experience Open and close the store, supporting the management team as needed Accurately process and bank daily sales
• Manage payroll input and ensure timely submissions
• Take ownership of store audit results and support team training on operational standards
• Receive, process, and manage deliveries efficiently
• Oversee daily store operations to ensure smooth and effective performance
• Maintain stock levels through regular replenishment
• Act as a brand ambassador, consistently delivering the best possible experience for every customer

Qualifications

Customer-focused

You enjoy engaging with people and are committed to delivering excellent service.

Adaptable and flexible

Adaptable and responsive to changing priorities and customer requests.

Action-oriented

Proactive and driven to take initiative and get things done with quality.

Strong communicator

You have a genuine interest in people and actively listen to understand their needs and perspectives.

Eager to learn

Open to feedback and always looking for opportunities to grow and develop.

Brand enthusiast

You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.

Schedule flexibility

Willing and able to work varied hours, including evenings and weekends. Previous experience in retail has given you a good understanding of store operations and customer service best practices. Fluent Hungarian language skills Preferable but not mandatory Experience handling administrative tasks such as cash handling, scheduling, and filing Team leadership: Some experience in organising and guiding teams—ideally in a retail setting—to deliver great service and complete tasks efficiently.

Good English language skills