Future Store Manager Talent Pool | H&M Group Portfolio Brands

Job description

Are you passionate about fashion, customer experience, leadership, and driving commercial success? We are always looking for future talent to join our Talent Community across our Portfolio Brands: & Other Stories, ARKET, COS, and Weekday. As a Future Store Manager, you'll have the opportunity to lead and inspire high-performing teams, create exceptional customer experiences, and drive sales and profitability in one of our inspiring store environments.

You will play a key role in shaping the store culture, developing talent, and ensuring operational excellence while bringing our brand values to life every day. By joining our Talent Community, you'll be considered for upcoming Store Manager opportunities across our brands and locations.

Qualifications

Customer-Focused

A strong customer-centric mindset, with a proven track record from past retail experience of leveraging customer feedback to inform business decisions and drive performance Business Acumen: Strong commercial awareness and a deep understanding of the broader retail landscape/KPI’s, with a proven ability to align business objectives with evolving customer needs Team Leadership: Proven ability to lead teams / other leaders in fast-paced retail environments, consistently delivering high standards of customer service while driving sales and profitability Eager to Learn: Open to feedback and actively seek out opportunities for personal and professional development.

Excellent Communication

A clear, confident, and empathetic communicator, Strong in engaging with both customers and teams, while effectively conveying operational direction and articulating broader long terms goals /vision.

Coaching & Development

Experienced in giving constructive feedback and supporting others to grow and improve.

Adaptability & Flexibility

Responsive to shifting priorities, with the agility to embrace new opportunities and the openness to consider diverse perspectives when making decisions and future plans.

Operational Excellence

Strong understanding of store operations, compliance/security issues, and retail standards, with experience in leading and training teams. Comfortable working varied hours, including evenings, weekends, and holidays. Good English skills