【Gajoen Tokyo】Restaurant Service Attendant– Multiple Departments Hiring

Job description

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will greet guests with a smile and ensure they feel valued from the moment they walk in. As an Restaurant Service Attendant , you’re not just making guests feel at home – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

The restaurants where you will be assigned offer all-day dining, Japanese cuisine, and Chinese cuisine.

Responsibilities

Here’s what you’ll do during a typical day

• Provide service that consistently prioritizes the customer’s perspective
• Greet guests, explain the menu, and make recommendations
• Respond promptly to complaints and requests
• Provide information on other facilities and tourist attractions
• Prepare the restaurant for opening and manage operations during each service period (breakfast, lunch, and dinner)
• Check reservation status and manage tables
• Ensure thorough cleaning and hygiene management throughout the restaurant
• Coordinate with the kitchen and bar
• Understand the menu and allergy information
• Acquire knowledge of the hotel’s facilities and promote them

Qualifications

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Customer service experience
• Communication skills
• Customer-oriented approach and a spirit of hospitality
• Basic computer skills
• Native-level Japanese proficiency
• English proficiency is a plus