Guest Service Engineer - Hilton Orlando Lake Buena Vista

Job description

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Engineer , you’re not just maintaining the hotel’s physical safety and functionality – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here's what you'll do during a typical day

• Maintain hotel facilities: Ensure physical functionality and safety of the property, including guest rooms, public spaces, and heart-of-house areas
• Respond to service requests: Quickly handle guest calls and team member work orders
• Perform a variety of maintenance tasks: Conduct repairs and maintenance across various areas, including carpentry, plumbing, electrical, HVAC, and masonry
• Conduct preventive maintenance inspections: Regularly inspect facilities and equipment to identify and address preventive maintenance needs
• Document maintenance activities: Record completed inspections and repairs and flag any issues requiring further attention

Qualifications

What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.