Assistant Transportation Manager

Job description

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As an Assistant Transportation Manager, you’re not just overseeing the daily operations of the transportation – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here's what you'll do during a typical day

Assist in managing daily transportation operations, including guest transfers, airport pickups, hotel transfers, and Team Member transportation. Supervise, coordinate, and monitor drivers to ensure punctuality, professional conduct, and high service standards. Prepare driver duty rosters, vehicle schedules, and transportation plans based on operational requirements. Ensure all vehicles are clean, well-maintained, roadworthy, and available for scheduled duties.

Coordinate vehicle servicing, inspections, repairs, registration, and insurance renewals with the relevant departments. Monitor fuel consumption, vehicle usage, mileage, and transportation-related expenses. Ensure drivers hold valid driving licenses and comply with UAE traffic laws, road safety requirements, and hotel procedures. Maintain accurate records of vehicle assignments, maintenance schedules, fuel usage, driver attendance, and incident reports.

Handle transportation-related complaints, delays, and operational issues promptly and professionally. Conduct regular briefings with drivers on safety, service standards, defensive driving, and customer service. Report accidents, vehicle damage, traffic violations, and other incidents to the concerned management and coordinate necessary follow-up. Coordinate with Front Office, Housekeeping, Human Resources, Engineering, and other departments to meet transportation requirements.

Support recruitment, onboarding, training, performance monitoring, and development of transportation team members. Ensure compliance with hotel policies, health and safety requirements, environmental initiatives, and applicable UAE regulations. Assist the Transportation Manager with budgeting, cost control, operational reporting, and continuous improvement initiatives. Perform other reasonable duties as assigned by the Transportation Manager or hotel management.

Qualifications

What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.