Secretary - Food & Beverage

Job description

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will develop and implement innovative sales strategies to attract new clients and boost revenue for our food and beverage outlets. Stay ahead of industry trends and competitor activities to identify new business opportunities. As a Secretary - Food & Beverage , you’re not just developing sales strategies – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here’s what you’ll do during a typical day

Administrative Support: Provide comprehensive secretarial and administrative support to the Food & Beverage department, including preparing correspondence, reports, memorandums, work orders and maintaining an effective filing system.

Team Member Administration

Maintain accurate team member records, including personal particulars, attendance, leave records, medical certificates, uniform requests and accident reports.

Payroll & Roster Coordination

Assist with monthly attendance records, overtime, split shifts, transport allowances, payroll documentation and weekly duty roster updates.

Meeting & Communication Coordination

Arrange departmental meetings, prepare meeting minutes, maintain attendance records and coordinate communication between the Food & Beverage department and other departments.

Operational Coordination

Prepare daily function sheets, coordinate departmental requisitions and cake orders, follow up on work orders and ensure sufficient office and operational supplies.

Team Support & Development

Coordinate new team member orientation, training arrangements and performance review discussions while maintaining effective teamwork and supporting the department's daily operations.

Qualifications

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications: Minimum of 2-3 years in a sales or coordination role within the hospitality industry. Excellent reading, writing and oral proficiency in English language. Proficiency in additional languages is considered an asset. Open to Malaysian and possess legal working rights in Malaysia.