Security Officer - Hilton Anaheim

Job description

The Hilton Anaheim is seeking a Security Officer to join our team! You’ll play an essential part in supporting our property by contributing to Hilton’s commitment to delivering exceptional guest security, service, and hospitality. Our property has 1,574 rooms, is newly renovated and located in the heart of California's famous Orange County, adjacent to the Anaheim Convention Center and steps from the Disneyland Resort.

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Security Officer , and facility safety – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

The ideal candidate for this role will possess

The ability to work a full shift (8 hours) walking and standing. The ability to bend, stoop, walk and lift/push/pull up to 50 lbs. Can work a flexible schedule that includes weekends and holidays. Have a valid Guard Card Previous experience in Customer Service, Hospitality, or in the Security Department is a PLUS!

Classification

Full-Time Shift Pattern: Must have open availability to work weekdays, weekends and holidays. Shifts range from 7am-11pm.

Responsibilities

Here's what you'll do during a typical day

• Conduct security patrols: Monitor interior and exterior hotel premises to identify and address safety and security risks, security threats, and undesirable conditions
• Assist with investigations: Conduct preliminary incident investigations to gather relevant information, document findings, and ensure accurate reporting of security incidents
• Maintain accurate documentation: Prepare and ensure the accuracy of security reports and records
• Respond to emergencies: Assist in handling safety hazards, fires, medical incidents, and security threats
• Provide exceptional guest assistance: Respond to guest inquiries and concerns with professionalism and efficiency

Qualifications

What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.