Lead Spa Attendant - Hilton Waikoloa Village

Job description

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Lead Spa Attendant , you’re not just supervising daily health club operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Hilton Waikoloa Village sits on 62 acres of Hawaiian Paradise on Hawaii’s Big Island.

Our Team Members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program.

Ideal candidate will have: 1 year supervisor background. 1 year customer service Computer systems knowledge. Cashing handling skills and proficiency with computer systems.

Shift Pattern

Varied-AM PM. Open availability required including weekends and holidays; shifts will be dependent on business levels and seniority scheduling.

Responsibilities

Here's what you'll do during a typical day

• Supervise health club operations: Support the Manager/Director in operating the health club, fitness center, spa, or salon
• Lead the health club team: Train, schedule, and supervise team members across fitness, spa, and guest service roles to ensure a seamless, high-quality guest experience
• Provide hands-on support: Step into staff roles as needed to maintain service continuity and uphold quality across all guest touchpoints
• Support business operations: Assist with marketing, merchandising, programming, inventory management, and tracking financial performance to drive engagement and efficiency Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

Qualifications

What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.