C&E Manager

Job description

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an C&E Manager, you’re not just providing leadership and direction for event set-up operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here's what you'll do during a typical day

• Oversee event set-up and inspections: Provide direction and oversight to the banquet set-up team, Meetings and Convention Services Managers, and Facilities Managers to ensure all event spaces are accurately prepared, meet client specifications, and are inspected on schedule
• Drive seamless event turnover: Oversee breakdown and clean-up procedures to maintain high standards of cleanliness, organization, and readiness for future functions Uphold space presentation standards: Guide and assist team members with tasks such as furniture care, floor maintenance, carpet cleaning, and overall banquet space presentation
• Support event success: Assist with planning, organization and execution of all banquet functions Enhance guest experiences: Collaborate with the Culinary and F&B Teams to monitor service and product quality, address guest feedback, resolve issues, and support improvements to the banqueting experience Champion company culture: Foster a diverse, high-performing team by integrating Hilton’s values into all event initiatives, creating a guest- and team member-centric environment, and leading with direct, meaningful engagement
• Lead and develop the team: Support and manage banquet/facilities team members, providing coaching, addressing issues promptly, and encouraging a motivated, collaborative work environment

Qualifications

What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.