Senior Director, Human Resources - Japan, Korea & Micronesia

Job description

The Senior Director, Human Resources - Japan, Korea & Micronesia (JKM) leads the delivery of Human Resources services and programs across Japan, Korea & Micronesia. The role partners with the Area Vice President and Head of Operations for JKM and the regional senior leadership team to build an engaged, capable workforce and support business performance. You will guide talent, recruitment, succession, learning and development, performance, compensation and benefits, and Team Member relations.

It also helps ensure that global HR initiatives reflect Hilton’s values, vision, Team Member value proposition and culture while meeting local requirements.

Responsibilities

HOW YOU WILL MAKE AN IMPACT Your role is important, and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like

Lead the direction and delivery of HR programs and services for JKM, providing practical advice to senior leaders and consistent support to corporate Team Members and hotels; ensure HR is an integral and trusted business partner. Advise leaders on employee and industrial relations, employment law compliance and other HR matters, managing legal and reputational risk across the region. Lead and develop the HR team, including hotel HR colleagues, through coaching and development; ensure teams have the functional and commercial skills to support operations.

Ensure Hilton’s brand message and value proposition are clear to Team Members, and hotel HR practices reflect local labor markets and cover communication, performance, development, benefits, compensation, safety, welfare and wellness.

How you will collaborate with others

Partner with the Area Vice President and Head of Operations for JKM and the regional senior leadership team on people priorities, organizational plans and business needs. Work with General Managers, hotel leaders and HR teams to apply effective HR practices across each market, including Team Member relations, communication, performance, learning, compensation, benefits, wellbeing and safety. Coordinate with corporate and Hotel HR and functional teams to implement approved policies and programs covering compensation, benefits, mobility, HR systems, recruitment and talent development.

What you will take ownership of: Lead the JKM talent and resourcing agenda, including recruitment, succession planning, talent management, learning and development, and performance management, securing management and Team Member buy-in. Maintain an effective JKM HR operating framework, implementing approved salary and incentive compensation, benefits, mobility, HR systems, recruitment and talent development programs; prepare organizational charts and plans that support growth.

Qualifications

WHY YOU’LL BE A GREAT FIT You have these minimum qualifications:

• Bachelor’s degree or equivalent practical experience At least
• 15 years of relevant experience At least
• 8 years in a leadership role No required licenses or certificates are specified in the source description Experience in a leading customer-focused organization and working with diverse cultural groups It would be useful if you have: Experience translating global HR initiatives into locally appropriate practices across multiple countries.

Japanese language proficiency JOIN AN AWARD-WINNING WORKPLACE CULTURE At Hilton, we don’t just deliver exceptional experiences for our guests - we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.

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