Lead Host / Hostess, SER Steak + Spirits - Hilton Anatole

Job description

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Restaurant Lead Host , you’re not just greeting and escorting guests in one of our dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here's what you'll do during a typical day

• Deliver unforgettable first impressions: Greet guests warmly and ascertain their needs quickly and effectively
• Maintain a smooth flow: Seat guests, manage the seating chart, and monitor dining activity to ensure a seamless experience
• Deliver standout service: Respond promptly and knowledgeably to guest inquiries and special requests
• Support general operations: Perform opening/closing tasks and assist with service prep such as stocking and folding silverware

Qualifications

What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.