Club Signia Ambassador - Signia by Hilton Atlanta

Job description

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Club Signia Ambassado r, you’re not just ensuring seamless operation of the Executive Lounge – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here's what you'll do during a typical day

Delight our VIP guests:

• Welcome guests upon arrival and provide support throughout their stay, addressing inquiries and resolving complaints to ensure an exceptional experience
• Prepare the lounge for service: Set up and restock the Executive Lounge with everything needed for service, including supplies, linens, and serviceware
• Maintain a clean and inviting space: Ensure cleanliness of the Executive Lounge kitchen, bar area, and restrooms during your shift
• Support food and beverage service: Set up and transport food and beverage items for lounge service, ensuring proper arrangement and presentation; collect used serviceware, operate the dishwasher, and dry and store clean items in their proper locations Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

Qualifications

What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.