Banquet Manager - Waldorf Astoria New York

Job description

After undergoing a transformative restoration, The Waldorf Astoria New York is set to reignite its magnetic allure. The Waldorf Astoria New York is seeking a Banquet Manager to unveil a new era of luxury which embodies the spirit of New York City. With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms (plus 375 residences), 40,000 square feet of event space, holistic spa and wellness programming, and celebrity chef partnership.

In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations. In this role, you will be overseeing the day-to-day operations of our Banquet Operations and will report to the Assistant Director of Banquets and the Director of Banquets. The ideal candidate brings 2–3 years of banquet leadership experience, preferably within a luxury or Forbes-rated hotel environment, with union leadership experience strongly preferred.

We are seeking a proactive, self-driven leader who takes initiative, thrives in a fast-paced environment, and leads by example without needing direction. This individual has a passion for delivering exceptional guest experiences, an unwavering attention to detail, and the ability to motivate and develop a high-performing team while upholding the world-class service standards of Waldorf Astoria. Want to learn more? Hotel Website , Instagram, Facebook , YouTube Exceptional Hospitality Starts with You Picture yourself brightening someone’s day.

When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Banquet Manager , you’re not just leading the daily execution of all banquet functions – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here's what you'll do during a typical day

Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special

• Manage banquet operations: Plan, organize, and execute various banquet events such as breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas
• Ensure a flawless event setup: Oversee the setup of function rooms, ensuring linens, silverware, glassware, and chinaware are arranged according to event specifications and quality standards
• Collaborate for success: Communicate event specifications, procedures, and updates to relevant teams in Food and Beverage, Event Services, Property Operations, Audio Visual, and Housekeeping
• Oversee event breakdown: Ensure function rooms are properly broken down and all equipment is stored correctly for the next event Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

Qualifications

What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact. #LI-MD1