Senior Stock Controller

Job description

Major Responsibilities

Stock Operations & Accuracy Oversee daily stock operations including receiving, transfers, shipments, returns, and stock movement. Maintain 100% stock accuracy through regular monitoring and reconciliation of stock discrepancies. Process and reintegrate returned or defective products appropriately. Lead stock control activities including cycle counts, stock investigations, inventory reviews, and corrective actions. Monitor stock performance and support actions to optimize inventory levels, stock availability, and operational efficiency.

Ensure stockroom organization, storage utilization, and inventory handling are maintained in line with company standards. Prepare and maintain accurate stock operation reports for management. Communication & Coordination Act as the key contact point for all stock-related issues at store level. Collaborate closely store management, supply chain, logistics, warehouse, and support teams to ensure smooth stock operations. Support the sales team by ensuring timely product replenishment and preparing requested items efficiently.

Participate in store events and product launches through stock preparation and coordination. Communicate inventory risks, stock issues, and operational concerns in a timely manner and support appropriate action plans. Reporting & Systems Management Maintain accurate records using inventory management software (e.g., SAP, Cegid). Monitor inventory-related KPIs and provide regular reporting to support operational decision-making.

Support price tag accuracy, display changes, and product tracking. Training & Continuous Improvement Serve as key user and trainer for stock-related systems and processes. Train new team members on procedures, updates, and tools. Identify opportunities to improve stock processes, inventory accuracy, productivity, and stockroom efficiency. Promote best practices and ensure compliance with company policies and operational standards.

Requirements & Capabilities

3–5 years in stock, inventory, or warehouse management (preferably in retail or luxury sector). Strong organizational skills and attention to detail. Good command of English Proficiency in MS Office and stock management systems (Excel, Cegid, SAP, etc.). Effective communicator and collaborative team player. Ability to work independently and under pressure.

Attributes

Reliable, proactive, and adaptable with a strong sense of responsibility and service orientation