Automotive Service Advisor

Job description

About Us

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next.

Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees. At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1.

More opportunity. More support. More ways to build a career that moves you forward.

Overview

Join the team at Honda of Slidell! We're looking for a customer-focused Automotive Service Advisor to help customers with their vehicle service needs while delivering an exceptional dealership experience. If you enjoy building relationships, providing outstanding service, and working in a fast-paced environment, we'd love to hear from you!

Responsibilities

• Schedule and confirm appointments to ensure smooth customer experience
• Create transparent repair orders with accurate cost and time estimates
• Communicate with technicians and parts team to guarantee timely service completion
• Provide regular updates to customers on the status of their vehicle
• Maintain strong product knowledge to assist with service needs and warranty information Qualifications High school diploma or equivalent Valid driver license in the state that you will work and a good driving record
• Excellent customer service skills Professional appearance and work ethic
• Must pass background check, MVR, and drug screening We offer: Health, Dental, Vision, Life, and Disability insurance 401(k) plan with company match Paid Time-Off Employee Stock Purchase Plan Employee Vehicle Purchase Program Professional work environment with job training, provided equipment, and advancement opportunities Market-leading pay based on experience plus bonuses Structured, self-paced, and paid training opportunities leading to manufacturer and Group 1 recognition Equal Opportunity Employer We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status.

Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.