Automotive Parts Specialist (Priority Centre-Edmonton)

Job description

NAPA Priority Centre-Edmonton team members take pride in delivering outstanding customer service! Share your passion for helping customers by becoming the voice of our store. Join a friendly, resourceful team that provides expert advice and support over the phone! We offer a range of attractive benefits as of your first day and corporate discounts, as well as training throughout your career to support and guide your professional development.

This position pays between $24.00 and $28.60 per hour (depending on your qualifications).

In this key role, you will:

• Assist customers over the phone by advising them on vehicle parts and accessories
• Process orders accurately and follow up with customers as needed
• Provide expert product knowledge and recommend relevant parts
• Build and maintain strong customer relationships through effective communication

Qualifications

To join our team, you need

• Excellent phone etiquette, customer service, and communication skills
• Ability to manage multiple tasks in a fast-paced call center environment
• Diploma in automotive parts sales and/or prior automotive parts experience (an asset)