Services Manager 1 - Services Project Manager

Job description

Job Description

Summary The Grid Software Project Manager is the pathfinder for the customer, translating customer and business commitments into disciplined execution and measurable outcomes. This role leads customer-facing software solution projects from initiation through acceptance and transition, coordinating customers, delivery teams, partners, and supporting functions. The Project Manager owns delivery across scope, schedule, cost, quality, risk, governance, customer value, and project financial health.

Essential Responsibilities

Customer & Stakeholder Leadership: Act as the primary delivery contact; align expectations, manage competing needs, and drive decisions that build customer confidence and drive solution adoption.

Integrated Project Control

Own the delivery lifecycle. Define objectives, requirements, and work breakdown structures. Manage baselines, critical paths, and project changes through rigorous impact assessment and approval.

Financial & Commercial Stewardship

Manage project financials including cost, margin, forecast accuracy, cash flow, and billing readiness. Protect profitability while identifying expansion opportunities in partnership with account teams.

Risk & Issue Management

Maintain a current, actionable RAID log. Anticipate risks, lead structured problem-solving, and provide data-informed recommendations for escalation.

Cross-Functional Delivery

Lead matrixed teams across software development, engineering, product, cybersecurity, infrastructure, and services to ensure commitments are met.

Governance & Reporting

Establish operating mechanisms to provide accurate, transparent, and decision-useful updates to executive stakeholders.

Lean & Agile Practice

Apply appropriate project management methodologies (Lean, Agile, Hybrid, or Waterfall) to reduce waste, handoff friction, and complexity.

Functional Competencies Scope Management

Define, baseline, and control requirements, deliverables, acceptance criteria, and changes.

Schedule Management

Build and actively manage integrated plans, dependencies, milestones, and critical path.

Financial Management

Manage cost, margin, forecasts, cash flow, and commercial commitments.

Risk and Issue Management

Identify proactively, assign ownership, mitigate, resolve, and escalate.

Monitoring and Reporting

Provide accurate, timely, transparent, decision-useful performance information.

Negotiation and Conflict Resolution

Resolve trade-offs and competing priorities constructively and professionally.

Lean and Agile Delivery

Apply waste reduction, iterative planning, visual management, and continuous improvement.

Leadership Competencies Balances Stakeholders

Manage diverse customer and business needs fairly and transparently.

Ensures Accountability

Clarify ownership, track commitments, and drive closure with urgency.

Communicates Effectively

Tailor clear, honest, proactive communication to each audience.

Decision Quality

Make timely, data-informed decisions using sound judgment.

Optimize Work Processes

Improve workflows, eliminate waste, and standardize effective practices.

Manages Complexity

Create clarity across ambiguity, interdependencies, and matrixed environments.

Collaborates

Build effective relationships across functions, organizations, regions, and partners.

Required Qualifications

Education: Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field (or equivalent professional experience).

Experience

Must possess minimum 3–5 years of project management or delivery experience, specifically in customer-facing enterprise software, technology, or systems integration projects.

Project Controls

Minimum 3–5 years demonstrated experience managing core controls including scope, schedules, financial tracking, risks, issues, and change management.

Matrix Leadership

Minimum 3–5 years’ experience coordinating cross-functional teams and managing diverse internal/external stakeholders.

Priority Behaviors Methodologies

Practical working knowledge of software delivery lifecycles, including Agile, Scrum, and Waterfall approaches.

Soft Skills

Strong analytical, problem-solving, and communication skills, with the ability to navigate technical and commercial audiences with equal proficiency.

Proactive Leadership

Anticipate risks and own outcomes.

Customer Advocacy

Champion the customer’s perspective while balancing business commitments.

One Team Delivery

Operate seamlessly across functions, geographies, and cultures.

Continuous Improvement

Challenge ineffective processes and apply Lean thinking.

Eligibility Requirements Travel

Approximately 5–20% travel required.

Work Authorization

Must satisfy all local legal and compliance requirements. GE Vernova | Grid Software Global Services | Confidential GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided

Yes For candidates applying to a U.S. based position, the pay range for this position is between $119,600.00 and $179,400.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.

Bonus eligibility

discretionary annual bonus. This posting is expected to remain open for at least seven days after it was posted on October 20, 2026. Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants.

Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off. GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion.

No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.