Seasonal Retail Sales Associate - Lenox Square

Job description

About the role As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

What you'll do Consistently treat all customers and employees with respect and contribute to a positive work environment. Promote loyalty by educating customers about our loyalty programs. Seek out and engage with customers to drive sales and service using suggestive selling. Enhance customer experience using all omnichannel offerings. Be accountable to personal goals which contribute to overall store goals and results. Support sales floor, fitting room, cash wrap, back of house, as required.

Maintain a neat, clean and organized work center. Handle all customer interactions and potential issueseturns courteously and professionally. Execute operational processes effectively and efficiently. Enhance customer experience using all omnichannel offerings. Execute operational processes effectively and efficiently. Who you are Style driven, and culture centric. You have a keen eye for current and emerging trends. Eager to confidently connect with customers to deliver an exceptional Gap experience.

Focused on continuous improvement. Open to listening and actions on feedback. Passionate about Gap, its heritage and product offerings. To be considered for this role, applicants must: Be at least 16 years of age. Be legally authorized to work in the United States. Not require current or future employment visa sponsorship to work in the United States. Be willing to learn and use technology tools, including mobile devices, apps, and registers, used in day-to-day operations.

Be available to work a flexible schedule based on business needs, including evenings, overnight shifts, weekends, and holidays, with or without reasonable accommodation. Be able to perform the essential functions of the role, including standing, walking, moving throughout the store, and lifting up to 30 pounds, with or without reasonable accommodation.