Internal Account Executive

Job description

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate.

You’ll be backed by our digital ecosystem

a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing.

We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

Why Gallagher? Gallagher is a global leader in Insurance broking, risk management and consulting, with over 71,000 employees worldwide in over 130 countries. We have a global reach with a local presence and pride ourselves on being a socially responsible and an ethical organisation expressed through our Shared Values, The Gallagher Way. We are proud to have been awarded one of Insurance Business Australia Top Insurance Employers and Forbes Best Employer for Women.

AgriRisk a Gallagher company is specialist insurance brokerage focused on the agricultural sector, providing tailored insurance and risk management solutions to farming and agribusiness clients across Australia. About the role As an Internal Account Executive, you will play a key support role within our broking team, assisting Account Executives and Brokers with the day-to-day management of client portfolios. You will be involved in a broad range of insurance administration and client service activities, including claims support, renewal preparation, quoting, remarketing, policy processing and insurer liaison.

This position is ideal for someone who is highly organised, enjoys working in a fast-paced environment, and is looking to build a rewarding career within the insurance and agricultural industries. A Day in the Life Assist Brokers and Account Executives with the ongoing management of client portfolios. Support Brokers throughout the claims process by coordinating claim lodgements, following up claim progress, and liaising with our dedicated claims team.

Prepare renewal documentation and complete pre-renewal reviews. Obtain and compare quotations from insurers. Assist with policy remarketing activities and insurer submissions. Prepare insurance documentation, schedules, certificates and correspondence. Maintain accurate client records and electronic files. Provide timely and professional service to clients Skills and experience Strong organisational skills with the ability to manage competing priorities and meet deadlines.

Excellent written and verbal communication skills. High attention to detail and accuracy. Customer-focused with strong relationship management skills. Previous experience in insurance is beneficial but not essential. Tier 1 Insurance Broking qualification (or willingness to obtain). Why Join Gallagher? At Gallagher, we believe in empowering our people to thrive both professionally and personally.

Here’s what you can look forward to: Grow Your Career: Unlock personalised career pathways, access tailored training programs, and benefit from tuition assistance to support your professional growth.

Prioritise Your Wellbeing

Take advantage of our wellbeing initiatives, including an employee assistance program, additional Lifestyle Leave, and resources to help you stay balanced and healthy.

Enjoy Rewards and Benefits

Save with Gallagher Rewards, offering discounts at over 350 major retailers. Plus, participate in our Employee Stock Purchase Plan and explore salary-sacrificed superannuation options.

Make a Difference

Give back to the community with paid volunteering days to support causes close to your heart.

Be Part of an Inclusive Culture

Join a workplace that celebrates diversity and inclusion, welcoming people of all backgrounds, faiths, sexual orientations, gender identities, and lifestyle choices. Employment offers are subject to satisfactory reference & background checks. Gallagher is an Equal Employment Opportunity (EEO) employer committed to workplace diversity and inclusion. We embrace a working environment that celebrates individuality and fosters collaboration.

This is an exciting chance to join a global leader and make a real impact. Apply now via Gallagher Careers. Our Talent Acquisition team is here to help at [email protected]. How you'll make an impact Arthur J Gallagher is one of the world's leading insurance brokers and risk solutions providers. You will be joining one of Australia's growth stories and playing a role in shaping the future world for more than 100,000 clients ranging from SMEs through to large multi-national corporations, affinity partners and trade & industry associations.

Headquartered in Rolling Meadows, Illinois, we have grown from humble origins to become one of the world's largest insurance and risk management business.

Primary Purpose of Role

The primary purpose of this internal role is to service and retain existing personal lines client relationships by generating new business opportunities, maintaining and growing a portfolio of clients. This role has dual responsibilities collaborating with Account Executives in larger teams.

Key Accountabilities

- - Maintaining and developing business opportunities with existing clients

• On renewal, reviewing cover to identify opportunities to cross sell associated Gallagher products.
• Handle claims on behalf of clients liaising with Claims and brokers where necessary
• Good Debtor management procedures and process to ensure debtors remain at compliance standards
• Ensure clients are contacted for renewal within the Client Service Standards timeframes collaborating with underwriters, insurance agents and brokers
• Action reports to maintain control over outstanding invoiced premiums, extra premiums or return premiums
• Generate new business opportunities with existing and new clients through personal initiative and contacts
• Receive client enquiries by written application, form, by phone and in person/over counter. Interpret client needs, provide quotes for products to suit needs
• Ensure 100% accuracy of documentation and polices for clients
• Complete documentation and reports in accordance with branch standards for processing
• Decisions on how and when to escalate in the event of problems or grievances or whento create customer cross-marketing opportunities � About you Required: Bachelor's degree or High School Diploma/GED and 3 years related experience required.

Preferred

Behaviors: Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave Novated Leasing opportunities Two paid volunteer days annually Health Insurance Discounts with our Group Insurance Plan Employee Stock Purchase Program Paid parental leave Other benefits include: Flexible and hybrid work arrangements Mental Health and Wellbeing Support for yourself and immediate family members Employee Recognition Awards and Service Milestone Recognitions Peer Support Program Annual flu vaccinations Access to Reward Gateway – discount offers at over 350 retailers!

And more...

We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength.

By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.