Executive Manager

Job description

Position Summary - lead the overall management of multiple outlet operations - responsible for ensuring Food quality, hygiene and work place safety established standards are achieved - plan and lead financial performance of outlet operations towards optimum efficiency - responsible for the overall team safety and personal hygiene in accordance with company hygiene standards

• Accountable for the outlets cleaning and sanitization in accordance with company safety standards

Primary Responsibility

• Lead the overall management of outlet operations with clear defined goals
• Lead and coach the service team, especially the Outlet Managers
• Responsible for ensuring food and beverage quality, hygiene and work place safety established standards are achieved
• Supervise and ensure service consistency according to established standard.
• Responsible for marketing strategies including market research, menu planning and recipe development
• Supervise and ensure proper inventory management practice
• Co-owner of the financial performance of operations, along with Exec.

Chef

• Participate in research and development of operations process and/or equipment
• Responsible for recruitment in selecting the most qualified/suitable candidates
• Representing service team for inter-outlet/department collaborations
• Ensure all team members adhere to personal hygiene standards, protective wear and hand washing policy.
• Ensure all cleaning and sanitization of tables, surfaces and high risk apparatus such as handles is adhered
• Ensure all Hygiene audit scores maintains above 98 points for Team's hand swabs and surface swab audits
• Ensure team consistently encourages all guests to prioritize personal safety and hygiene prior entering premise.

Requirements

Education:

• Diploma in Hospitality/Management
• Bachelor Degree in Hospitality/Management is an added advantage Experience: - 10 years at a 5-star hotel or reputable restaurant - 5 years Supervisory experience at Outlet Manager level Knowledge and Skills:
• FandB product and service knowledge
• Alert with FandB related trends
• Advance customer service skills
• Strong leadership and management skills
• Training experience is compulsory

Computer literate with business report writing skills Others

• Fluent with Cantonese or Mandarin and English, both written and spoken
• Team player