Chennai Assistant Technical Services Engineer Tn

Job description

Job Description - Required

Qualifications & Experience

Any Graduate (Japanese language qualification preferred) 1 to 3 years of relevant work experience

• Proficiency in Japanese language (JLPT N3 or above) ITIL certified with a good understanding of IT service management principles Good knowledge of Microsoft Office applications
• Excellent communication, coordination, interpersonal, and presentation skills Willingness to work in a 24x7 rotational shift environment from the Chennai office Experience working with Japanese clients/stakeholders Experience in project transition and knowledge transfer activities Understanding of end-to-end project delivery and operational processes

Technical Skills

Experience in BAU (Business As Usual) operations and support activities Basic knowledge of IT infrastructure and service operations Good to have hands-on experience or knowledge of: Windows Administration Linux Administration Preferred Attributes

• Strong customer service orientation
• Ability to work effectively in a multicultural and client-facing environment Good analytical, problem-solving, and stakeholder management skills