REO Title Curative, Default Services- REO

Job description

REO Title Curative, Default Services- REO Job Locations US ID 2026-3675 Role Required to be In-Office No Travel Required No Telecommute Yes Shift/Availability M-F 8:30-5:00 Min USD $25.00/Hr. Max USD $27.00/Hr.

Overview

Are you an ambitious and self-motivated person interested in a rewarding career. Do you have work experience in the real estate industry or experience with vendor management? Do you have customer service experience as well as are you proficient with Microsoft Word? ServiceLink, one of the top providers in the mortgage services industry and we are seeking an individual like yourself to join our team. Now is the time to join our team and become a part of something big.

Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will…

• Review title commitment for clearance and assure all items are accounted for including but not limited to updating payoff, taxes, and HOA
• Resolve curative issues like prior mortgage, judgments, UCC liens, municipal liens, encroachment issues, among others
• Review daily reports to ensure completion of client assigned tasks
• Maintain assigned files with daily notes and updates
• Have the ability to handle high volume
• Follow payment processes per client expectations

WHO YOU ARE

You possess …

• Proven work experience within the title insurance industry-title clearance, examination of documents like deeds, mortgages, judgments, liens, etc
• Proven exceptional customer service skills
• Proficient knowledge of real estate title, deed preparation and closing
• Excellent follow through and organizational skills
• A level of high energy with a positive attitude
• The ability to use and have advanced computer skills and are proficient with the Microsoft software products
• The ability to think outside of the box, troubleshoot common issues, and work independently on assigned workload
• Excel skills (V Look Ups and Reports)

Responsibilities

• Review daily reports to complete all assigned client tasking
• Provide daily file updates per client expectations
• Follow referral process per client expectations
• Follow payment process per client expectations including having correct billing codes
• Follow escalation process internally and externally to provide customer service
• Address inquiries from client or internal staff professionally and in a timely manner
• Maintain open communication with management and clients
• Resolve curative issues within expected timeframes for transactions to close on time
• Attend and participate in on camera team meetings
• All other duties as assigned

Qualifications

• High School Diploma or equivalent required.
• Practical work experience within real estate industry examining and/or curing title issues
• Proficient knowledge of real estate titles, deed preparation and curative process
• Proven customer skills
• Must be able to use and have advanced computer skills and be proficient in the Microsoft software products
• Excel skills (V Look Ups and Reports) Options

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WHO WE ARE

About us … ServiceLink is a mortgage services company headquartered in Pittsburgh, PA that helps clients in the lending industry and beyond achieve their strategic goals, realize greater efficiencies and better serve their customers by delivering best-in-class technology, services and insight with a relentless commitment to upholding the highest standards of quality, compliance and service. ServiceLink, as well as its affiliates and subsidiaries, is an Equal Opportunity employer.

The Company recruits and hires individuals based on demonstrated abilities, achievements and experience. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, physical or mental disability, protected veteran status, national origin or ancestry, marital status, pregnancy, citizenship status, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

ServiceLink is committed to ensuring that our online application process supports our commitment to equal employment opportunity for all U.S. job seekers, including those with disabilities. If you are a qualified individual with a disability or a disabled veteran, and need to request a reasonable accommodation, please send an email to [email protected] with “Accommodation Request” in the subject line. Accommodation Requests are evaluated on a case-by-case basis.

ServiceLink offers a number of benefits to its employees, including health, vision, dental and life insurance; 401(k) plans; Employee Stock Purchase Plan; and paid vacation and sick time. Salary range information is available upon request for applicants residing in cities, counties or states requiring such disclosure. Application FAQs Software Powered by ICIMS www.icims.com