Sales Development Associate (Talent Reserve Program)

Job description

As a member of the Sales Development team, the Sales Development Associate is a development-focused role designed for sales professionals preparing for permanent geographic territory alignment. Rather than maintaining primary ownership of a single assigned territory, the Reserve SDR undergoes rigorous sales training and job shadowing while providing agile, overflow, and interim coverage across unassigned, open, or high-volume market territories.

Structured Onboarding & Learning

• Participates actively in sales training programs covering company products, services, supply chain solutions, CRM systems, and data-driven selling tools.

Peer Shadowing & Mentorship

• Conducts structured job shadowing with other SMB roles to observe best practices in cold outreach, lead qualification, value proposition delivery, and opportunity handoffs.

Joint Call Participation

• Engages in joint customer calls, call cycling, and field visits with experienced team members to build practical sales competencies and industry acumen.

Developmental Pipeline Support

• In a training and support capacity, assists active SDR II territories with background research, outbound outreach, and prospective lead qualification under a secondary territory mapping framework. This position does not carry direct sales quotas, territory ownership, or incentive compensation eligibility.

Performance Tracking & Feedback

• Actively participates in regular performance coaching, call reviews, and pipeline reviews with sales leadership to accelerate readiness for permanent territory assignment.

Other Duties

• Performs other duties and special sales projects as assigned by leadership.

Minimum Education/Minimum Experience To be considered for this position, candidates must meet one of the following criteria: Bachelor’s degree (or equivalent); OR Four (4) years of business-to-business (B2B) sales experience; OR One (1) year of the Company’s business-to-business (B2B) sales experience.

Preferred Qualifications

Demonstrated Involvement or leadership in school, community, athletic or professional organizations. Experience working collaboratively in team based environments. B2B or high-value B2C sales experience using digital tools & CRM High Volume Prospecting activities and/or inbound virtual customer support experience.

Pay Transparency

Pay: Additional Details: This is a customer facing role that requires regular in person meetings. Candidates must live within a 50-mile radius of Atlanta, Sandy Springs, Alpharetta, GA or surrounding cities within the territory. This position is not eligible for sponsorship. For details on our comprehensive benefits, click here . Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process.

Applicants who require reasonable accommodations in the application or hiring process should contact [email protected] .

Applicants have rights under Federal Employment Laws

Know Your Rights Pay Transparency Family and Medical Leave Act (FMLA)

Employee Polygraph Protection Act E-Verify Program Participant

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

Please click below to learn more about the E-Verify program: E-Verify Notice ( bilingual ) Right to Work Notice ( English ) / ( Spanish )