Product Launch Manager

Job description

You will support the successful preparation and coordination of new products, features, and capabilities through effective cross-functional coordination, stakeholder management, and operational planning. You excel at bringing clarity to complex initiatives, proactively identifying risks and dependencies, supporting stakeholder alignment, and coordinating execution against agreed launch plans. You are a natural communicator, critical thinker, and problem solver who can navigate ambiguity and ensure the team is equipped for successful product adoption and operational readiness work effectively within a complex environment and support teams in achieving product adoption and operational readiness.

You will report to the Head of Product Operations.

What you will do

You will coordinate and help execute the product launch process across assigned products, features, and capabilities, identifying opportunities for improvement

• Coordinate launch planning activities, working with relevant stakeholders to define and track milestones, dependencies, risks, and deliverables
• Coordinate cross-functional launch readiness reviews, track agreed actions, and follow up with participating teams You will monitor launch progress, Maintain launch documentation and final deliverables repositories, identify potential blockers, and work with relevant partners to address or escalate issues that may impact launch success You will partner with Product Management, Delivery, Support, Sales, Marketing, Customer Success, Enablement, and Operations teams to identify and complete readiness requirements
• Identify risks, dependencies, process gaps, and operational challenges, and support the development and tracking of mitigation actions
• Build relationships with key stakeholders and cross-functional teams to support agreement, transparency, and collaboration You will be an important coordination point for teams involved in assigned launch and readiness activities
• Use data, stakeholder feedback, and lessons learned to recommend improvements to operational efficiency and scalability
• Use appropriate AI capabilities and tools, where suitable, to support efficient delivery and execution of launch activities

Qualifications

What you will bring

• 3+ years of experience in Product Operations, Program Management, Business Operations, Product Management, or related fields in the software industry, involved in developing or releasing new products Experience coordinating cross-functional initiatives from planning through execution
• Familiarity with product lifecycle management and go-to-market processes Good commercial awareness and an understanding of business cases supporting new product or proposition initiatives We consider as an advantage if you also have: Good insight into software product development processes, including Waterfall and Agile methodologies
• Familiarity with AI-enabled tools and their application to operational processes Qualifications: Product Lifecycle Stakeholder Management Project Management Risk Management