Senior Regulatory Manager - AML, KYC

Job description

We are looking for an experienced Senior Regulatory Manager to join KYC360, who are now part of Experian. As a Senior Regulatory Manager you will advise KYC360's customers regarding financial regulation relevant to their operational use of our solutions. You will be part of the Customer Success team, reporting to the Head of Customer Success. You will also assist our customers with business change related to the implementation of our solutions, and provide a monitoring service to assure the continued regulatory compliance of our customers' use of KYC360 solutions in selected jurisdictions.

This is a hybrid role based in London or Jersey office. Regulatory Champion and SME Develop and maintain recognised expertise in the practical application of financial regulation to the onboarding, screening, and lifecycle management of customers in locations including the UK, the Crown Dependencies, the British Overseas Territories, Malta, Luxembourg, Switzerland and the GCC.

Sales Enablement

• Assist the sales team with winning new business by Developing and maintaining templated onboarding journeys and lifecycle management routines for common customer types in selected jurisdictions and Joining sales conversations as an expert to advise prospective customers on how solutions are tailored to meet regulatory requirements, how prospective customers' existing processes can be reflected or enhanced in KYC360 solutions to drive regulatory outperformance, Solution Consultancy
• Understand customers' challenges both pre and post sale and provide regulatory input to KYC360 teams proposing appropriate software and platform solutions.

Collaborate with sales engineers to ensure solutions meet client requirements. Assist sales and implementation team members with product demonstrations and technical information. Implementation Support Participate in customer implementation projects in an SME capacity, providing advice and practical guidance to customers on ensuring that their implementation of KYC360 solutions is aligned with regulatory best practice.

Account Support Join account management meetings with key existing customers to provide regulatory input and advice to customers on future regulatory requirements relevant to KYC360 solutions, and to explain any resultant updates to existing onboarding or lifecycle management templates to customers. Collaboration Work with the marketing team to input on targeted campaigns and sales collateral. Collaborate with the product development team to provide customer feedback/regulatory insight and contribute to product improvements.

Qualifications

Extensive regulatory experience gained within a global company In-depth knowledge of working with UK, EU, and Caribbean legislation Exceptional stakeholder management skills Expertise in the practical application of financial regulation to products and customers Ability to apply regulations to operational teams and be processes focused AML or KYC product knowledge is desirable