Customs Entry Agent

Job description

Major Duties and Responsibilities

• Ensure smooth and timely customs process flow
• Ensure accurate and timely data entry into our operational system
• Ability to follow and communicate customs requirements to customers
• Track and Trace Custom files and reporting
• Ensure accurate and timely client billing
• Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customer's instructions and expectations.

Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration

• Assist with verification of customs declaration information and the submission of such to the customs authority
• Ensure compliance at all times to regulations

Qualifications

Strong written and verbal communication Customer Service Experience Effective interpersonal skills Pro-active approach, strong organizational and computer skills Good computer skills (MS Excel, MS Word) Fluent in English Reporting Structure Customs Brokerage Lead Agent, Supervisor and Manager