Air Export Billing and Compliance Agent

Job description

• Complete EEI filings for all shipments that are ready and/or SMPd and process the shipment Complete Billing and Invoicing for all files that are processed
• Manage all department EDEs and collaborate on root cause analysis and solutions
• Manage all department FDS billing
• Manage all department EDMAs and collaborate on root cause analysis and solutions
• Receive documents Route shipments
• Manage your desk to customer and company KPIs Timely reply to all emails Complete 52 hours of training credit per year Timely problem solving/resolution Any functions deemed necessary by supervisor or manager
• Develop friendly and professional relationships with customers
• Train peers, as needed Action miscellaneous accounting items that pertain to assigned accounts Send shipment alerts to all customers and keep them updated on the progress of their shipments
• Must comply with Expeditors and Government regulations/policies
• Must maintain and preserve company culture
• Must display a willingness to work in a team environment

Qualifications

Global logistics industry knowledge Highly organized with solid computer skills Friendly, positive attitude Passion for learning Collaborative spirit for listening and communicating Motivated to be efficient, effective and always improving

• Demonstrate sense of urgency and attention to detail in everything you do
• Ability to handle the stress of meeting deadlines Fluent in English