Local Account Manager Denmark

Job description

Are you ready to thrive in an international environment where your drive and ambition can make a real impact? At Expeditors, we’re looking for a Local Account Manager to join our commercial team in Denmark and help us shape the future of logistics. This position is based in our Danish office in Kastrup, where you’ll enjoy working from our modern and welcoming office. You’ll work alongside a high-performing, supportive team that’s passionate about winning new business and delivering excellent customer service.

You’ll report to the District Sales Manager and play a key role in managing and developing customer accounts across Denmark. As a Local Account Manager, you will maintain ownership of existing identified accounts, to improve the level of customer service, while increasing business opportunities. You will also be responsible for the sucessful transition (T&I) of new business from sales into operational set up.

Key Responsibilities

Develop and maintain strong customer relationships across all levels of the organization. Ensure exceptional customer service and customer satisfaction. Identify and develop growth opportunities within existing accounts. Lead Transition & Implementation (T&I) activities for new business. Coordinate with internal teams to ensure seamless service delivery and issue resolution. Manage customer information, business reviews, and account administration.

Promote continuous improvement and operational excellence. Partner with Sales and Operations to maximize customer value and business growth

Qualifications

Bachelor’s degree in Business or equivalent qualification. 2+ years of experience in logistics or freight forwarding with a proven track record in business development and account management. Strong communication, presentation, and relationship-building skills. Ability to lead customer meetings and manage stakeholder relationships at all levels. Strong analytical, problem-solving, and project management skills. Ability to manage multiple priorities and keep projects on track.

Fluent in English; Danish is an advantage. Valid driving licence