Transcon Agent (Weekend night hybrid. Monday and Friday 7pm to 6am, Saturday and Sunday 6pm to 7am, off Tues-Thurs))

Job description

Major Duties and Responsibilities

3rd Shift hybrid role Mon and Friday 7pm to 6am Saturday and Sunday 6pm to 7am Off Tues through Thurs

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Transcon files and reporting
• Ensure accurate and timely client and vendor billing
• Ensure delivery of freight and timely clearance when applicable Interact with customers in arranging their shipments to meet customers service standards
• Contribute and maintain good relationships with suppliers
• Meet compliance at all times?

Network communications, timely responses to emails and requests Meet KPI standards in accordance with Company policy Understand customers procedures and maintain updated internal DLSOPs

Qualifications

6 months to 1 year related experience and/or training; or equivalent combination of education and experience Understanding of ocean documentation process a plus Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results Pro-active, strong organizational skills Good computer skills (Excel, Word) Hazardous Materials certification (preferred) Fluent in English