Facilities Manager

Job description

About us At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world. Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results everyday.

Responsibilities

Oversee day-to-day maintenance and operation of M&E, air-conditioning and facility systems. Plan and monitor preventive and corrective maintenance, inspections and statutory requirements. Conduct facility inspections and coordinate timely rectification of defects and equipment issues. Coordinate facility improvement, refurbishment, space planning and equipment replacement projects. Manage contractors and service providers, monitoring performance against agreed SLAs, KPIs, safety and service standards.

Administer service contracts and review invoices, work orders and service reports for accuracy and budget compliance. Maintain accurate facility records, asset registers, maintenance documentation, licences and certifications. Prepare regular reports on facility operations, vendor performance, budgets, energy consumption, compliance and projects. Support cost-saving, energy efficiency, sustainability and continuous improvement initiatives.

Coordinate facility emergencies and work closely with Operations, landlords, contractors and internal stakeholders to minimise business disruption. Supervise and provide day-to-day guidance to the Facilities Team.

Requirements

Bachelor’s Degree in Engineering, Architecture or a related technical discipline. At least 5 years of relevant facilities management experience, preferably in a warehouse, business office or real estate environment. Experience in facility maintenance, contractor management, project coordination and space planning. Knowledge of air-conditioning, M&E and building systems is advantageous. Good understanding of facility contracts, budgets and cost control.

Good IT literacy, communication and problem-solving skills. Hands-on, service-oriented and able to work effectively with internal and external stakeholders. Good supervisory and teamwork skills. At DHL Supply Chain we take pride in our commitment to fostering a workplace that celebrates diversity and promotes inclusion for all. We believe that the diverse backgrounds, perspectives, and experiences of our employees are integral to our success.

Our inclusive culture is built on the principles of equality, respect, and belonging, where every team member is valued and empowered. We actively encourage individuals from all walks of life, regardless of age, race, gender, sexual orientation, religion, nationality, disability, or any other characteristic, to apply for positions with us. We are dedicated to providing equal opportunities, removing barriers, and creating an environment where everyone feels they truly belong.