Analytics Specialist, Operations Performance and Planning

Job description

How you'll help us Keep Climbing (overview & key responsibilities) At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience. Delta's OP&P Enterprise Operations Insight Team team is responsible for centralized analytics supporting Operating Divisions. We partner with leaders across the operation to turn complex operational data into clear performance insight and decision support.

The Analytics Specialist will be asked to work closely with leaders across the operations leadership team, as well as the broader OP&P organization to develop creative solutions to current challenges and communicate findings through storytelling. We are looking for data curious individuals who seek to understand process and can connect with our business partners to leverage data and drive improvement. We are looking for data curious candidates who enjoy thoughtful debates about how strategy, business process improvement, and analytics impact the way Delta reliably serves its customers.

The successful candidate will espouse Delta's core values of Honesty, Integrity, Respect, Perseverance, and Servant Leadership. Additionally, they will exhibit strategic vision, strong analytical/process skills, a bias for action, and the ability to partner with senior operational leaders to influence strategy, improve the Delta customer experience, improve operational reliability, and drive results.

• Develop analytics solutions to divisional challenges and operationalize with modern tool set
• Forecast future operational metrics and work with business unit to include in their planning and execution processes
• Improve the historic processes within the division by implementing data driven solutions
• Locate and extract data from a variety of sources for use in analysis, models, and project development
• Support development of executive level decks and present findings to business leadership
• Enjoy working in a high-profile environment with fluid priorities, ambiguity, and aggressive timelines
• Identify and resolve or escalate, as appropriate, potential roadblocks within projects
• Be intellectually curious, ask questions, and speak up when they have an idea
• Have a team first attitude, with the success of our team and business partners as their top priority
• Practice safety-conscious behaviors in all operational processes and procedures What you need to succeed (minimum qualifications)
• Is at least 18 years of age and has authorization to work in the United States.
• Possesses a high school diploma, GED, or high school equivalency.
• Embraces diverse people, thinking, and styles.
• Consistently prioritizes safety and security of self, others, and personal data. + 3+ years of experience in analysis, data visualization, or other relevant quantitative field
• Strong business acumen, statistical, analytical, and problem-solving skills, and able to manage complex processes with cross-functional teams.
• Experience with analytical tools, such as SQL, Python, and PowerBI/Tableau required, as well as MS Office (Excel, PowerPoint)
• Strong written, presentation, and verbal skills, with the ability to produce concise, relevant, documents and presentations for senior leaders.
• Direct experience communicating with stakeholders, delivering projects end-to-end, and working collaboratively to drive improvement in the overall analytical support of Delta's operation
• Be a strong team player, detail oriented, and perform well under pressure.
• Embraces diverse people, thinking, and styles
• Must be comfortable working in group and individual settings What will give you a competitive edge (preferred qualifications)
• Bachelor's degree and 3 years of work experience in Data Analytics, Decision Science, Engineering, Business, Finance or related analytical field OR Masters level degree OR equivalent experience AND/OR a combination of both
• Bachelor’s degree in Engineering, Computer Science, Information Science, Business/Management, Mathematics/Statistics, Economics, or other relevant quantitative field
• Previous experience in operational role Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitivesalary, industry-leading profit sharing program, and performanceincentives + 401(k) withgenerous company contributions up to 9%
• Paid time offincluding vacation, holidays, paid personal time, maternity and parentalleave
• Comprehensivehealth benefits including medical, dental, vision, short/long termdisability and life benefits
• Family careassistance through fertility support, surrogacy and adoption assistance,lactation support, subsidized back-up care, and programs that help withloved ones in all stages
• HolisticWellbeing programs to support physical, emotional, social, and financialhealth, including access to an employee assistance program offeringsupport for you and anyone in your household, free financial coaching, andextensive resources supporting mental health
• Domestic andInternational space-available flight privileges for employees and eligiblefamily members
• Careerdevelopment programs to achieve your long-term career goals
• World-widepartnerships to engage in community service and innovative goals createdto focus on sustainability and reducing our carbon footprint
• BusinessResource Groups created to connect employees with common interests topromote inclusion, provide perspective and help implement strategies
• Recognitionrewards and awards through the platform

Unstoppable Together

• Access to over500 discounts, specialty savings and voluntary benefits through Deltaperkssuch as car and hotel rentals and auto, home, and pet insurance, legalservices, and childcare Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans.

If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here