Delta Vacations - Product Owner, Digital Product

Job description

How you'll help us Keep Climbing (overview & key responsibilities) Responsible for defining and advancing the digital product initiatives aligned with the company's strategic goals by leading and implementing enhancements across the digital experience. This role partners across business and technology teams to advance the digital product roadmap, optimize the user experience, and deliver solutions that improve user engagement, conversion, and overall customer satisfaction.

The ideal candidate brings strong product management, a deep understanding of digital product ecosystems. They are passionate about defining innovative, data-driven solutions that improve the end-to-end user journey and advance Delta Vacations' digital business.

ESSENTIAL FUNCTIONS

• Serve as Product Owner for Delta Vacations' digitalexperience, managing digital product enhancements and cross-functionalinitiatives in alignment with business goals and strategic priorities
• Contribute to defining product vision, success metrics,business outcomes, and product requirements for digital initiatives
• Develop and maintain business requirements, user stories,customer journey maps, process flows, acceptance criteria, and launch readinessmaterials, partnering with UX/UI designers to enhance digital experienceimprovements.
• Support the prioritization and management of the digitalproduct roadmap in partnership with cross-functional collaborators acrossMarketing, Analytics, Merchandising, Distribution, and Technology
• Participate in product discovery efforts through research,analytics, partner engagement, competitive analysis, and industry trends toidentify new opportunities and experience improvements
• Define and optimize customer journeys using analytics,customer insights, testing, and experimentation to identify and deliverimprovements that increase customer satisfaction, engagement, conversion, andrevenue performance.
• Responsible for business validation, user acceptancetesting, launch activities, and post-launch measurement to ensure deliveredsolutions align with intended customer experience and business outcomes.
• Demonstrates the ability to think forward about how AI mayimprove products, decisions, workflows, and customer experiences.
• Follow all corporate and departmental policies/proceduresand applicable governmental regulations.
• Other duties and responsibilities as assigned, which mayinclude cross-utilization within the department or with other departments.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. _Reasonable accommodations may be made to enableindividuals with disabilities to perform the essential functions._

WORK ENVIRONMENT

Delta Vacations Corporate Headquarters, Atlanta GA

POSITION TYPE/STANDARD SCHEDULE

Full-Time Monday through Friday; 8:30 a.m. to 5 p.m. Occasional evening and weekend may be required as job duties demand.

TRAVEL

Domestic and international travel to fulfill assigned responsibilities. SALARY RANGE $50,638 - $81,712 What you need to succeed (minimum qualifications)

• Bachelor’s degree in Digital/eCommerce, Marketing, orrelated field from four-year college or university; or equivalent workexperience; or equivalent combination of education and experience
• More than 2 years working in digital product, e-commerce, orrelated field + 1-2 years of experience with digital product developmentlifecycle + 1-2 years of experience with digital platforms (web, mobile,e-commerce, etc.)
• Working knowledge of UX principles and conversionoptimization
• Project management experience with a proven ability to leadcross-functional teams and manage complex, multi-stakeholder initiatives
• Experience with web analytics platforms (e.g., GoogleAnalytics, Adobe Analytics) and using data to drive insights and performanceoptimization
• Strong PC skills including MS Word, Excel, PowerPoint, andOutlook
• Experience with Agile methodologies preferred
• Travel and/or tourism industry experience preferred
• Knowledge of Delta Vacations programs and brands preferred
• Consistently prioritizes safety and security of self, others, and personaldata.
• Embraces diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high schoolequivalency.
• Is at least 18 years of age and has authorization to workin the United States. What will give you a competitive edge (preferred qualifications) * Benefits and Perks to Help You Keep Climbing Here, you’ll have the opportunity to see the world, while building a rewarding career supported by competitive compensation and benefits. In addition to the ongoing career and compensation advancement opportunities, we are proud to offer a competitive benefits package which includes:
• Competitive salary, profit-sharing program, recognition and performance incentives. + 401(k) with generous company contributions up to 5%.
• Paid time off including vacation, holidays, paid personal time, birthing parent, and parental leave.
• Comprehensive health benefits including medical, dental, vision, short/long term disability, and life benefits.
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.
• We offer comprehensive wellbeing programs to support your overall health, including an employee assistance program, free financial mentoring, and abundant mental health resources.
• Domestic and International space-available flight privileges for employees and eligible family members.
• Career development programs to achieve your long-term career goals.
• Access to more than 500 discounts, specialty savings, and voluntary benefits through Delta Perks such as auto, home and pet insurance, legal services, childcare and more.

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans.

If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here