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Delivery Hero · Milano, Italy

Commercial Manager

Milano, ItalyFull-timeManager or leadSales

Listed on Delivery Hero’s official careers site. Posted October 4, 2026. Check that it is still open and apply there.

Apply on Delivery Hero’s careers site →

Job description

Job Ref ID

JR0085084 📢 DISCLAIMER 📢 only CVs in English will be considered YOUR MISSION Build and lead a high-performing commercial team to win the North East market in Italy (Padova, Verona, and Bologna). You will have full ownership of the P&L as well as strategic, and commercial ownership over the region. Glovo is a fast-growing tech platform connecting couriers, merchants, and customers. This is a commercial and analytical leadership role - not a traditional retail store, automotive, showroom, or brick-and-mortar operations / commercial position.

THE JOURNEY Your role is centered around 3 core pillars: People Leadership (team of 5): Manage, coach, and grow a team of 5 Key Account Managers to reach ambitious regional growth targets and foster a supportive culture. You will lead by example in accordance with our values and set high standards for the team.

Commercial & Field Execution

Go into the field to pitch, negotiate, and build close relationships with Top Partners. You will define and pursue the long-term strategy for the Area in terms of Growth, Promotions, Advertisement, and Operations.

Analytics & P&L Ownership

Analyze KPIs, monitor business metrics, partner performance and unlock new growth opportunities.

Qualifications

WHAT YOU WILL BRING

TO THE RIDE Relevant Background: Experience in fast-paced tech platforms, quick-commerce, delivery apps, tech scale-ups, top consulting firms, or investment banking. (Experience strictly limited to traditional retail store management, automotive dealerships/showrooms, or physical brick-and-mortar sales does not meet the requirements for this role).

Team Leadership

2+ years of direct experience managing teams of commercial or account management professionals.

Glovo Values DNA

You lead through Gas (bias for action & high ambition), Glownership (360º accountability), Deep-Dive (analytical curiosity), High Bar (setting high standards), Stay Humble (empathy & low ego), and Good Vibes (positivity & trust).

Commercial Drive

Strong field experience pitching, negotiating, and managing high-value enterprise accounts. You're persuasive in the most pleasant possible way and have no trouble selling anything that brings value to customers/partners and the Glovo platform.

Analytical Mentality

Proven ability to make data-driven decisions, track KPIs, and identify clear leverage points to move the needle.

Agility & Ownership

A hands-on, highly assertive "doer" who thrives in ambiguous environments and takes full accountability for results.

Languages

Full fluency in Italian and English.

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