Virtual Account Management Specialist

Job description

In the Virtual Account Management (VAM) team, we don’t just “call” partners; we empower local businesses across Türkiye to thrive in the digital economy. We act as a growth engine for our vendors, ensuring they have the tools and strategies to reach more customers every day. Your Mission We are looking for highly motivated, sales-driven professionals to join our Virtual Account Specialist team in Türkiye. You will manage your own portfolio of partner accounts, acting as both a consultant and a growth strategist.

This is a fast-paced, 100% telesales-driven role where your voice is your most powerful tool.

Drive Revenue

Proactively manage and grow the revenue of your accounts by identifying upsell opportunities that add value.

Master the Pitch

Handle objections confidently, create urgency, and maintain a consultative sales approach.

Operational Excellence

Monitor account performance metrics and ensure alignment with company standards, providing support when needed.

Hit the Numbers

Meet and exceed daily targets for call volume and sales conversions.

Precision & Speed

Manage documentation, partner approvals, and system processes (Salesforce) with high accuracy in a fast-paced environment.

Be Solution-Oriented

Act as a bridge between company solutions and partner needs, always focusing on value creation.

Qualifications

Experience

2–3 years in client management, account management, or high-volume sales is a strong plus.

Telesales Mindset

Comfortable with outbound calls and building relationships over the phone using digital tools.

Sales & Data Driven

Ability to analyze data and use insights to drive sales performance.

Tech Skills

Proficient in Google Workspace; Salesforce experience is a plus.

Resilience & Adaptability

Fast learner, adaptable, and comfortable working in a dynamic, target-driven environment.