Senior Process Partner

Job description

Join Danske Bank's Enterprise Process Management team as a Senior Process Consultant, where you will collaborate with business units across the organisation to optimise processes and create meaningful value. You will apply Lean methodologies to transform how we work while building capabilities that support our strategic goals. What you will be doing As part of our Process Intelligence team, you will work with business units and agile tribes to identify and implement process improvements that enhance efficiency, customer satisfaction, and regulatory compliance.

Your work will directly contribute to our mission of partnering towards process excellence. Drive end-to-end process optimization initiatives, applying Lean principles and eliminating waste. Lead and participate in projects focused on customer journeys, process transformation, and change management, using methods such as DMAIC. Identify and prioritize organizational benefits, aligning process improvements with business goals and customer needs.

Acquire and analyze data to uncover improvement opportunities, utilizing Lean and Six Sigma tools and statistical concepts. Develop and operationalize process improvement frameworks, ensuring the sustainability and control of implemented solutions. Deliver training and mentor colleagues on Lean and process improvement methods, fostering leadership development (both self and others) and a culture of continuous improvement.

Champion operational excellence by designing and implementing best practices that enhance process performance, ensure compliance, and support the organization’s strategic objectives. About you Green/Black Belt certification in Lean & Six Sigma, certified Lean Manager or equivalent 3+ years of experience in process re-engineering, operational excellence, optimization, or transformation, with strong data analysis skills.

Project/program management experience (e.g., Agile, Prince2, PMP), with process management or operational excellence as a core methodology. Strong skills in business process improvement, change management, and stakeholder engagement. Ability to influence without formal authority and thrive in a large, complex organization. Experience in delivering training or mentoring on Lean/process improvement. Systemic thinking, pragmatic problem-solving, and the ability to structure ambiguity.

Proven track record in driving and anchoring sustainable change. Demonstrated experience in operational excellence, with a proven ability to drive sustainable improvements in efficiency, quality, and business outcomes. Knowledge of AI applications in process excellence would be valuable but is not essential.

What We Offer

You Monthly salary range from 2960 EUR to 4440 EUR gross (based on your competencies relevant for the job). Additionally, each Danske Bank employee receives employee benefits package which includes: Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.

Health & Well-being

a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.

Hybrid working conditions

Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.

Additional days of leave

for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.

Monetary compensation package

accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution. See all the benefits HERE . Your job function (position) in the job contract will be Process Management. Are you ready for the next step? We would love to hear from you if you are excited about shaping modern payment infrastructure. Please reach out to our hiring manager Laura Makele at [contact redacted] or Julija Davidave at [contact redacted] with any questions.

The application deadline is 15 October 2026. We look forward to hearing from you!