Key Account Representative - Commercial Specialty Tire Original Equipment

Job description

HOW YOU WILL MAKE AN IMPACT SG11 Sales & Account Management

• Manage assigned Original Equipment Manufacturer (OEM) accounts to achieve business objectives related to sales growth, market share, profitability, and customer satisfaction.
• Develop and execute account growth strategies to identify new business opportunities, increase specification opportunities, and expand Continental's OE customer base.
• Identify and pursue profitable growth opportunities through value creation, pricing initiatives, and cost optimization efforts.
• Support the development, negotiation, implementation, and management of customer contracts and long-term agreements (LTAs).
• Prepare and communicate monthly sales forecasts, including volume projections, risks, opportunities, and financial impacts.
• Ensure achievement of annual sales objectives and budget commitments in accordance with Continental sales policies and business strategies.
• Support commercial negotiations with customer purchasing teams and key decision-makers in cooperation with OE Key Account Management leadership.
• Collaborate with internal stakeholders to manage the complete business process from quotation through payment, including logistics, customer service, finance, supply chain, and credit management.
• Establish and maintain pricing strategies for assigned customer accounts while ensuring consistent execution.
• Monitor customer financial performance, credit status, and outstanding receivables while supporting collection efforts as required. ________________________________________ Customer Relationship Management
• Build and maintain strong relationships with customer purchasing, engineering, manufacturing, quality, and leadership teams.
• Serve as the primary commercial contact for assigned OEM customers.
• Document customer visits, business activities, market intelligence, competitive activity, and opportunity pipelines within CRM systems.
• Provide timely communication and support to customers regarding product availability, business updates, and issue resolution.
• Represent Continental professionally at customer meetings, industry events, and trade shows as appropriate. ________________________________________ Business Development & Product Planning
• Identify and develop new OEM opportunities within targeted market segments.
• Collaborate with customers and internal product management teams to identify future product requirements, market trends, and growth opportunities.
• Evaluate the commercial viability of new products, programs, and applications within assigned territories and accounts.
• Support specification growth initiatives and demand-generation activities in partnership with replacement market and business development teams.
• Maintain an active opportunity pipeline and support strategic planning activities for future business growth. ________________________________________ Cross-Functional Leadership
• Coordinate activities among engineering, supply chain, operations, quality, finance, and customer service teams to support customer programs and business objectives.
• Support new product introductions, application development projects, and program launches.
• Facilitate effective communication between OEM customers and Continental functional teams.
• Coordinate engineering and technical resources to ensure customer requirements and project milestones are achieved. ________________________________________ Sales Operations & Supply Chain Coordination
• Prepare customer quotations and manage pricing activities for assigned accounts.
• Support demand planning and forecasting activities to ensure alignment between customer requirements and production capabilities.
• Monitor order intake, inventory levels, and product availability to support on-time delivery performance.
• Partner with supply chain and operations teams to identify and resolve potential shortages or supply risks.
• Support development and maintenance of customer communication platforms and business systems, including EDI and web-based customer interfaces.
• Monitor business performance metrics and recommend actions to improve service, efficiency, and profitability.

Qualifications

WHAT YOU BRING TO THE ROLE Bachelor’s degree and 3+ years of related experience OR 6+ years of related experience if no degree 2+ years of professional experience in sales, customer service, account management, engineering, business development, or a related commercial function. Proficiency with Microsoft Office applications, including Excel and PowerPoint. Strong communication, organizational, problem-solving, and relationship-building skills.

Ability to manage multiple priorities and work effectively in a cross-functional environment. Ability to travel up to 50%. Must reside within reasonable access to a major airport. Continental is not able to offer relocation assistance for this opportunity. Legal authorization to work in the United States is required. Continental will not sponsor employment visas for this position now or in the future. · PREFERRED

QUALIFICATIONS

Bachelor's degree and 2-5+ years of experience in OEM sales, account management, technical sales, business development, or related commercial roles. Experience working with industrial, construction, material handling, agricultural, ground support equipment, or specialty vehicle manufacturers. Technical or engineering sales experience. Experience managing customer quotations, pricing, contracts, or commercial negotiations.

Experience using CRM systems and sales forecasting tools. Experience coordinating projects and activities across engineering, supply chain, operations, customer service, and finance functions. Prior experience identifying and developing new business opportunities.