Customer Service Representative

Job description

Counsel current and potential clients on water leak detection solutions and coordinate the installation of purchased equipment to predict and prevent losses. Navigate multiple systems / applications to research and resolve customer inquiries and help them get the most out of their products, documenting interactions and following up as needed. Work effectively in a team environment using professional interpersonal and communication skills.

Comply with corporate policies and internal business processes, procedures while meeting, exceeding service performance and quality standards.

Qualifications

High school diploma or GED 2-4 years of customer service experience

• Proficiency with Microsoft Office, specifically

Word and Excel

• Strong oral and written communication skills
• Proven organization skills and ability to multi-task
• Ability to work independently, as well as in a team environment Experience handling multiple priorities within established time constraints