Insurance Specialist

Job description

Essential Job Duties and Responsibilities

Gaining experience with and in support of the products and services offered by the company including Multi-peril crop insurance, named peril crop programs, and Agribusiness programs To assist in the marketing and sales of all lines of business Develop a relationship with the agency plant in the assigned division. Assists in training new and existing agents about marketing techniques, products, services, rules/regulations.

Become familiar with and develop an expertise in Rain and Hail systems and technology available to maximize efficiency for agents and adjusters Assisting field structure in management of assigned territory. Assisting field structure in communicating company policy and procedures to adjusters and support staff and by communicating territory issues to division management.

Perform administrative duties including

Assisting in investigating and resolving complaints from agents/insured in his/her assigned territory. Aiding in collection and documentation of outstanding premium balances. Monitoring Quality Control audits in the assigned territory as requested by division management to ensure that the field requirements of the RHILLC plan of implementation are fulfilled. Identifying and contracting qualified independent adjusters to assure that policyholders receive prompt, competent loss adjustments.

Gain experience in the loss adjustment procedures applicable to crops in assigned division. Attending industry sponsored seminars, field days, etc. at the direction of division management. Assist in the general supervision and management of the timely completion of claims. Assists with other duties as necessary.

Knowledge, Skills, and Abilities

Ability to recruit and train agents. Knowledge of or the ability to gain experience of the agricultural industry, including an understanding of the kinds of crops produced in the territory, agricultural issues. Knowledge of or the ability to gain experience of Rain and Hail’s products, services and systems. Knowledge of and the ability to gain the experience of the underwriting and claim adjustment rules and regulations associated with the Multiple Peril Crop Insurance program, crop-hail program, and the other insurance products offered by the company.

Ability to organize and prioritize multiple tasks. Ability to work in a team-oriented environment. Ability to effectively communicate and maintain business relationships with Company personnel, outside resources and customers. Ability to use the Company’s terminology, procedures and systems. Ability to use department equipment. Ability to perform basic and complex mathematical calculations. Ability to drive a vehicle and maintain a valid driver’s license.

Ability to remain calm and professional during peak periods of activity. Ability to work from oral and written communication. Ability to maintain confidentiality. Ability to work independently. Ability to travel away from home for extended periods of time and on short notice. Willingness to relocate to another division if requested. Ability to assist in other work-related areas as required.

Qualifications

Baccalaureate degree in Agricultural Business or related field required with 1-3 years of experience. A GPA of 3.0 or higher.