Claims-Motor Re-inspeaction

Job description

Description

Schedule and perform re-inspections of vehicles that have undergone repairs following an insurance claim. Verify that repairs have been completed according to the approved estimate and company guidelines. Assess the quality and completeness of repairs, identifying any discrepancies or additional damages. Document findings, take photographs, and update claim files in the claims management system. Communicate with repair shops, customers, and claims adjusters to resolve any issues found during re-inspection.

Provide technical advice and recommendations for further action if repairs are unsatisfactory or incomplete. Maintain accurate records of re-inspection activities and prepare reports as required. Ensure compliance with company policies, insurance regulations, and service standards. Escalate unresolved or complex cases to supervisors or relevant departments. Participate in training and continuous improvement initiatives as needed

Qualifications

Diploma or degree in automotive engineering, mechanical engineering, or related field. Experience in motor vehicle inspection, repair estimation, or insurance claims preferred. Strong attention to detail and analytical skills. Good communication and interpersonal abilities. Proficiency in claims management systems and MS Office applications. Valid driver’s license.