Casino Services Cashier-On Call (Harrah's Atlantic City)

Job description

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.

Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. $17.00- $18.00 per hour

Responsibilities

Responsible for the operation of assigned window, which includes, but is not limited to, currency exchanges, jackpot payouts and the redemption of chips, gaming vouchers, coupons and comps. Verifies assigned funds at the beginning and end of each shift. Ensures accountability of all transactions through verification and documentation of exchanges. Responsible for adhering to all Anti-Money Laundering procedures. Performs functions of a Pit Clerk and/or Line Facilitator, if assigned.

Promotes positive interaction with guests and employees at all times. Provides a fun-filled, entertaining environment for guests through flawless delivery and execution of service. Participates in the operation of the multi-casino Bad Beat system. Performs cash advance and check cashing transactions.

Qualifications

High school diploma or equivalent required. Prior cash handling experience preferred. Ability to read and write English. Must be able to demonstrate proficiency in basic computer skills. NJ CER LICENSE REQUIRED