Bartender-Casino (ON Call)

Job description

The Bartender position is responsible for providing superior service to both the internal and external customer. The position is also responsible for providing beverage service to Belterra Casino Resort guests and cocktail servers while providing excellent customer relations.

The Bartender

Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers and coworkers. Maintains company funds and equipment in an orderly manner. Pours drinks according to established recipes; maintains a clean and safe work environment. Ensures compliance with “Project 21 – Minors in Casino.” Demonstrates specific product offerings and ordering procedures.

Monitors proper par levels of all supplies at assigned bars. Communicates any problems or situations detrimental to Belterra Casino Resort & Spa to immediate supervisor. Is responsible for the security and accuracy of assigned bank and is accountable for any and all overages and shortages. Opens/closes bar according to established procedures. Provides work direction for bar attendants assigned to bar.

Qualifications

Knowledge and ability to mix a wide variety of drinks. Excellent customer service skills. Knowledge of the operation of all bar equipment. Ability to direct cocktail servers. Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations. Indiana ABC Permit (Liquor License) required . Bartender experience required. MUST be at least 21 years of age. The skills and abilities required of this position are typically acquired through the completion of an accredited bartending course, or two (2) years’ outside experience in high volume cocktail service preferably in a hotel/casino environment.