Experienced Craps Dealer, Table Games (Caesars New Orleans)

Job description

The Table Games Craps Dealer is responsible for accurately and professionally dealing assigned table games while delivering exceptional guest service. This role helps create a fun, engaging, and exciting gaming experience for guests while ensuring compliance with all gaming regulations, company policies, and departmental procedures.

Responsibilities

Demonstrates a thorough understanding of dealing procedures, gaming regulations, and departmental policies. Communicates pertinent information to Supervisors in a timely and professional manner. Accurately handles casino gaming checks, chips, cards, and cash transactions. Creates a positive guest experience by being friendly, professional, enthusiastic, and service-oriented. Assists with game observation and player tracking as required.

Maintains compliance with Caesars appearance and grooming standards. Demonstrates flexibility and professionalism in meeting scheduling and operational needs. Consistently represents Caesars in a positive manner and encourages coworkers to do the same. Maintains attendance standards and complies with all regulatory, departmental, and company policies and procedures.

Qualifications

High school diploma or GED required. Must successfully complete a basic math assessment and pass a Caesars dealer audition demonstrating proficiency in required gaming skills. Must be proficient in dealing Craps game and possess a minimum of one year of previous dealing experience. Must possess strong customer service, interpersonal, and communication skills. Must be able to work effectively with coworkers and contribute to a positive team environment.

Must maintain a professional, well-groomed appearance consistent with Caesars standards.

Additional Requirements

Must be able to maneuver throughout all areas of the casino, including the assigned pit area, for the duration of the shift. Must be able to stand for extended periods, including intervals of 2 to 3 hours at a time. Must be able to bend, reach, kneel, twist, and grasp items as necessary to perform job duties. Must be able to remain calm and make sound decisions while addressing guest concerns in a fast-paced environment.

Must be able to work in an environment that may include secondhand smoke, elevated noise levels, bright lighting, and dust. Must be able to read, verify, complete, and sign documents related to gaming operations in confined work areas. Must be able to quickly and accurately perform mathematical calculations to determine winning and losing wagers and process payouts. Must possess strong manual dexterity for the accurate handling of chips, cards, cash, and gaming equipment.

Must accurately balance and reconcile the assigned chip bank at the beginning and end of each shift. Must possess excellent vision, including peripheral vision, to effectively monitor and protect the integrity of the game. Must be able to perform effectively in a fast-paced and occasionally stressful environment. Must be able to read, write, speak, and understand English. Must be able to respond appropriately to visual and auditory cues in a gaming environment.

Gaming Permit

Non-Key