Assistant Manager, Hotel Housekeeping (Caesars New Orleans)

Job description

The Hotel Assistant Housekeeping Manager will assist with the day-to-day operation of the overall Housekeeping Department ensuring high quality standards are met. Assumes overall control and responsibility in the absence of the Executive Housekeeper.

Responsibilities

Responsible for the supervision and coordination of housekeeping staff and activities. Assists in the training, scheduling, and monitoring of housekeeping personnel. Maintains department equipment, coordinates the ordering of necessary supplies, and prepares required documentation. Advises the management of repairs or replacements necessary in assigned areas and is accountable for the cleanliness and overall condition of hotel guest rooms.

Qualifications

High school diploma or equivalent required. Individual must be highly motivated and self-directed with a minimum of three years hotel housekeeping management experience. Must have working knowledge of all Housekeeping administrative functions to include scheduling, status, payroll, and other clerical areas. Must have working knowledge of equipment to include floor care, carpet, marble, & granite. Computer software knowledge to include Word and Excel.

Experience in Laundry Operations helpful. Must demonstrate the ability to lead, guide, direct, develop and motivate people at all levels. Strong written and verbal communications are required. Excellent interpersonal, customer service, team building and problem-solving skills are required. Must be able to speak, write, read, and understand English, bilingual helpful (Spanish). Must have the ability to calmly handle difficult situations and be willing to work any day any shift.

Must be able to get along well with co-workers and work as a team.

Additional Requirements

Must be able to perform the physical job duties of line employees in emergency situations. Must be able to work independently and with co-workers. Must be able to respond calmly and make rational decisions when handling guest and employee conflicts. Must be able to speak distinctly and persuasively to others. Must be able to stoop, bend, push, pull, and carry up to 75 pounds. Must be able to maneuver in hotel areas, up and down stairs and reach above shoulder level.

Must be able to tolerate cleaning chemicals, without developing an allergic reaction. Must be able to operate equipment, including vacuum cleaners, floor machines, carpet extractors, computer, copy machine, typewriter, mop and broom.

GAMING PERMIT

N/A