Security Shift Manager

Job description

The Security Shift Manager is responsible for overseeing the daily operations of the Security Department , ensuring the safety and security of all guests , employees , and company assets .

Responsibilities

Determine manpower requirements and schedule personnel to provide optimal security coverage with minimal labor costs. Maintain and update the list of evicted guests. Administer training programs for assigned personnel to ensure effective security for gaming and money handling. Counsel, guide, and instruct personnel on the proper performance of their duties. Handle hiring, training, skill development, performance reviews, and discipline of employees.

Prepare and coordinate the annual budget, including monitoring facilities and expenses. Cooperate with federal, state, and local law enforcement agencies on mutual concerns. Perform duties such as interviewing, training, selecting, and adjusting rates of pay and hours of work. Direct the work of employees, maintain production, and appraise employees’ productivity and efficiency to recommend promotions or other changes. Handle employees’ grievances and complaints, discipline employees, plan work, ensure safety and security, and monitor or implement legal compliance matters.

Additional job duties as assigned

Qualifications

High school diploma required; College degree preferred. Minimum of 5 years of law enforcement and/or casino security experience. Minimum of 3 years of supervisory experience. Strong leadership, supervisory, and interpersonal skills. Strong analytical, oral, and written skills. Effective communication skills (written, verbal, and presentation). Ability to obtain a Virginia Gaming License from the VA Lottery. Valid driver's license with a clean driving record.

Ability to speak, read, write, and understand English. Must tolerate areas containing secondhand smoke. Maintain regular, predictable attendance according to schedule. Able to walk, work, and stand both inside and outside, occasionally in extreme heat (over 115 degrees) or cold (below 10 degrees). Able to physically restrain adults over 200 pounds. Respond calmly in crisis and stressful situations. Work flexible hours, including evenings, weekends, holidays, and on an as-needed basis.

Able to stoop, bend, jump, twist, crouch, grip, carry heavy loads, and maneuver quickly on level surfaces and up and down stairs. Lift and carry up to 60 pounds. Push or pull up to 150 pounds. Respond to visual and aural cues. See and remember specific details of incidents and persons. Make rational decisions when handling guests and employees. Tolerate areas containing secondary smoke. Bend, twist, turn, squat, and rotate body.

Occasionally lift above the head. Run on level surfaces and up and down stairs . Operate in mentally and physically stressful situations. Work independently.

Salary Range

$65,000-75,000