Lead Casino Supervisor

Job description

Adhere to guest service requirement listed above. This position has oversight of both the Slots and Table Games department. Adhere to, interpret, support, and explain established company policies and procedures as well as applicable local, state, federal and other regulatory procedures. Maintain a positive attitude at all times, supporting the policies of Senior Management of the casino as well as Senior Management of Ameristar Casino Resort – St.

Charles. This is a non-uniformed position, which requires the team member be in compliance with non-uniformed appearance standards while on duty. Must maintain the strictest confidence pertaining to any and all confidential and proprietary information disclosed by an Ameristar entity or by a guest of Ameristar Casinos. Address team member questions and concerns; conduct internal investigations as needed. Assist the Talent Team with interviews and make recommendations on those to hire.

Train and develop dealers to ensure highest level of performance. Sound knowledge of slots and casino games. Knowledgeable of applicable federal, state, and local regulations. Fully Competent in Microsoft Office Strong problem solving, mediation, coaching, and consulting skills. Excellent verbal and written communications skills. Excellent interpersonal skills. Must have excellent business communication skills and strong time management skills.

Ability to effectively work independently or as part of a team. Must be able to work flexible hours including evenings, weekends, and holidays. Must be able to stand a minimum of eight (8) hours Sound knowledge of slots and casino games. Excellent verbal and written communications skills. Excellent interpersonal skills. Must be able to stand a minimum of eight (8) hours. Possession of, and ability to obtain and maintain a valid drivers and gaming license within assigned state of employment and other jurisdiction.

Ability to follow all policies, procedures, and regulations including but not limited to attendance, appearance, safety, and security policies. Excellent verbal communication required with sound knowledge of assigned game(s). Must successfully pass background check. Must successfully pass an alcohol and drug screening. Must be at least 21 years of age.