Slot Utility Tech

Job description

The Slot Utility Technician is responsible for providing superior guest service to both internal and external guests while creating Magical and Memorable Moments . The Slot Utility Technician is responsible for performing preventative maintenance on slot machines and other related equipment.

Qualifications

Maintains a positive attitude at all times while supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino Resort Spa St. Charles. Adhere to established department and property policies and procedures regarding guest service standards; show commitment to Team objectives; be aware of Guest Satisfaction scores and work to achieve these goals as a team. Show interest in staying well informed about the department and the property.

Follows a designated EGD machine cleaning program and ensures all machines are cleaned and maintained per designated schedule. Effectively communicates status of EGD’s or other related gaming equipment with on-coming and out-going shifts, as well as immediate supervisor. Assist casino guests with general questions concerning Ameristar Casino Resort – St. Charles; while also creating Magical and Memorable Moments . Performs other duties as assigned by department leader.